
Help & Support
Everything you need to know, right here in our FAQ.
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What is your lead time for plain orders (no logo)?
For products with our 24-hour dispatch option, orders placed before 3pm will be dispatched the next working day. For all other products, the most accurate dispatch date will be shown at checkout.
We always aim to ship by the estimated date, but during busy periods dispatch may take a little longer. If your order is time-sensitive, please contact our team and we’ll do our best to meet your deadline.
How can I pay for my order?
We accept all major credit and debit cards, including American Express, as well as PayPal. You can also pay by BACS transfer—please make sure to include your sales order number (shown at the top of your quotation) as the payment reference.
If you’re a business or organisation, you can also apply for a trade account Can you make like their form https://form.typeform.com/to/gYX0RK?typeform-source=workwearexpress.typeform.com
Can I get samples before I place my order?
Yes plain samples of all our products are available to order, and we actually recommend this if you’re trying something new. Samples are charged at the standard price, but you can either return them (with no restocking fee) or keep them and use them in a future order.
When will you be getting more stock?
If the size you need is out of stock, simply click “Notify me when in stock” next to the product size. As soon as it becomes available, you’ll receive an email letting you know it’s ready to order.
Where can I find the size guide for my item?
Because we stock a wide range of brands, there isn’t one universal size guide. Instead, you’ll find a brand-specific (and sometimes product-specific) size guide on each product page. Just click the “Sizing” button located above the Sizes & Quantities section.
What quality assurance do you provide?
Each order big or small is manually reviewed by our expert artwork and production team before dispatch to ensure it meets your specifications and our quality standards.
I need my order urgently.
Yes. If you need your order faster than the turnaround time shown on our website, please contact our sales team on 0800 002 5133 or email sales@theuniformhub.co.uk
. We’ll do everything we can to prioritise your order and confirm whether your required delivery date can be met.